The Track & Trace Couriers feature of Deagor WMS offers complete visibility on all shipments in transit, allowing you to monitor in real-time the journey of each package until delivery. This function allows you to track shipments from the warehouse departure to their arrival at the destination, with constant updates on the progress status. Through a centralized dashboard, you can check shipments already delivered, those in transit, and those with issues, such as recipients not found or address changes. This total visibility allows you to quickly react to any problems, ensuring a smooth delivery process.
Thanks to Track & Trace Couriers, Deagor WMS simplifies customer service management, reducing assistance requests for tracking information. With an external tracking link for each shipment, customers can independently monitor the status of their orders, reducing the workload on customer service and increasing transparency. The integration of a tracking widget directly on your website also allows customers to independently view the delivery progress, improving their experience and increasing their trust in the service.
The Track & Trace Couriers feature of Deagor WMS allows you to monitor the entire delivery cycle of each shipment, offering complete real-time traceability. Through a dedicated dashboard, you can view all ongoing shipments, including those already delivered and those needing intervention for any issues. Thanks to Track & Trace Couriers, every sent package is constantly monitored, and you can quickly access essential information such as the shipment status, transit location, and estimated delivery date. This system ensures total control over the logistics flow and improves customer service efficiency, as it allows immediate response to questions and tracking requests.
In addition to complete traceability, Deagor WMS allows you to share an external tracking link with customers, who can thus independently verify the status of their shipment. This function not only reduces the workload for customer service but also increases customer trust thanks to continuous transparency. Moreover, the system can send automatic notifications for each delivery status update, keeping customers informed without the need for manual interventions. With Track & Trace Couriers, Deagor WMS makes logistics a smooth and controlled process, enhancing the final customer’s experience and optimizing shipping operations.
Automate follow-up emails to update customers on every stage of the order, improving communication and increasing trust in the service.
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Customize email templates to suit every stage of the purchase process, from order confirmation to delivery, offering a professional and consistent customer experience.
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Manage return and RMA requests smoothly with dedicated email templates, ensuring customers a clear and quick process for every type of return.
Discover Returns and RMA Templates
Monitor shipments in real-time with courier Track & Trace and keep customers updated through follow-up emails. Customize email templates for every order stage and manage returns and RMA with ad hoc automatic communications.
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The Track & Trace Couriers feature allows you to monitor every stage of the shipment, from when the package leaves the warehouse to the final delivery. Through a centralized dashboard, you can view in real-time the status of shipments, including details on those delivered, in transit, or with issues such as address errors or depot holds.
Yes, Deagor WMS generates an external tracking link that you can send to your customers. This allows them to independently monitor the shipment status, improving transparency and reducing customer service requests.
Certainly, Deagor WMS can send automatic notifications whenever there is an update in the shipment status. This way, both you and your customers can be informed in real-time, reducing tracking requests and improving the customer experience.
The Track & Trace Couriers feature allows you to easily identify shipments with issues, such as recipients not found or packages on hold. You can intervene directly from the dashboard to resolve the problems and ensure timely delivery.
Yes, Deagor WMS is compatible with various national and international couriers, offering a unified tracking system that allows you to manage all shipments from a single platform.
Deagor WMS maintains a detailed history of all completed shipments. You can access this data at any time to analyze delivery times, identify any delays, and improve the shipping process.
Yes, you can integrate a tracking widget directly on your website, allowing customers to quickly and independently view the shipment status. This increases transparency and improves the customer experience.
Thanks to the ability to monitor shipments in real-time and send automatic updates, Track & Trace Couriers reduces assistance requests and increases customer satisfaction. This system allows customer service to quickly respond to any delivery issues.
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