The blog on
e-commerce logistics

We live in a new era of consumption. High consumer expectations are pushing retailers to interact with every customer in real-time, across all touchpoints. And not only that: you must offer a personalized and positive experience. Consumers want quick responses to their purchases, which means allowing them to access purchased products when, where, and how […]

Managing a warehouse requires a set of skills to develop strategies aimed at optimizing processes, managing people and equipment, preventing losses, anticipating failures, reducing costs, maintaining inventory accuracy, managing transportation, resolving conflicts, and, of course, fostering good relationships with suppliers and customers. All these factors influence the competitiveness of the company, as logistics increasingly impacts […]

With more people shopping online, the demand for industrial properties in the United States could reach an additional billion square meters by 2025, according to the commercial real estate services company JLL. The boom in logistics centers comes at the same time as the traditional retail real estate sector suffers from store closures and a […]

Inventory management can be a significant challenge for managers. Defining positions for each product, knowing the right time to restock, and trying to reduce movements are some aspects that need to be considered. And not only that. It’s necessary to have excellent cash flow management, using the least inventory capital possible (after all, warehouse costs […]

D2C: what it is, advantages, and how to structure logistics for this new business model E-commerce is a democratic channel that has opened up space not only for retailers. With the advancement of online sales platforms and the growing adoption of this new type of consumption, industries have realized that there would be an interesting […]

The current moment has shown logistics managers how maintaining a good relationship with suppliers is essential for managing crises and unforeseen events. Faced with demand fluctuations, supply and transportation issues, establishing a transparent and solid relationship with the companies that provide goods has made a difference for many businesses. The truth is that, at any […]

Precision, speed, customization: these are some of the fundamental requirements for those who want to succeed in e-commerce. With the intense competition in the sector and new consumer habits, it is no longer possible to not fulfill orders, delay deliveries, or pay little attention to the needs/preferences of consumers. The main players already know this […]

The purchasing market is no longer the same. Buying habits have changed, as have customer expectations. With the advent of omnichannel, consumers have a range of options to make a purchase. But they don’t just want the flexibility to move between different sales channels. They want the same standard of service across all of them, […]

A topic often discussed by Supply Chain experts during the Covid-19 pandemic is the disruption of the supply chain, not only the one happening now but also others that might occur. With the significant impact of the coronavirus worldwide, it has been possible to identify weaknesses in the supply chain at both national and global […]

With the pandemic, e-commerce has seen impressive growth worldwide. To give you an idea, in April alone, online sales increased by 81% compared to the previous year. This demonstrates the great opportunity, as the protagonist of e-commerce is here to stay. However, there’s a caveat: to seize the opportunity to strengthen the business, it’s necessary […]

The Covid-19 pandemic has turned the business world upside down, significantly accelerating the digital transformation of companies. Those already engaged in physical sales and e-commerce began to invest more in online sales, and those not yet present in e-commerce had to act quickly to adapt to the new reality. This indicates a great opportunity for […]

The goal of every logistics manager is to seek maximum efficiency at the lowest possible cost. It is their duty to develop strategies and maintain good management so that the operation can achieve maximum productivity without excessively burdening the sector. After all, what’s the point of having good performance if you spend too much on […]

Understanding the specific characteristics of e-commerce logistics and what changes need to be made to the warehouse to transition from physical sales to online commerce. In the face of the crisis triggered by the coronavirus, the vast majority of businesses find themselves at a crossroads: either invest permanently in e-commerce or spend all their energy […]

Discover tips on how to prepare your business to start or expand e-commerce sales during this Covid-19 pandemic period. Changes in demand, high demand for certain items, supply chain disruptions, changes in customer behavior, physical store closures: as the Covid-19 pandemic evolves and social isolation persists, logistics managers face increasing challenges. To cope with all […]

The World Economic Forum (WEF) report supports visibility, digitalization, and secure data sharing to achieve resilience in critical times. The coronavirus pandemic has had various logistical impacts. To ensure supplies to the population, most operations did not cease their activities but faced daily challenges in fulfilling their mission. Given this scenario, what has been most […]

Priority for retail logistics during the coronavirus pandemic and medium to long-term actions The Covid-19 pandemic is reshaping business. Several countries have been in lockdown for almost a month, and the most common scenes are empty streets and much of commerce and service providers closed. But there is one sector that has been working hard, […]

Behind every logistics process, there are people responsible for decision-making and task execution. Valuing them is the path to success. Even if one tries to invest in technology, machines, and robots or adequate infrastructure, without good People Management, a company’s growth plans can collapse. After all, behind every logistics process, there is a professional managing […]

There is no doubt that consumer habits are changing. With the digital era, the way of purchasing has been completely reconfigured. Today’s customer does not buy from just one channel. They examine several before completing a purchase, meaning they are omnichannel (multichannel). A company that only has physical stores misses sales opportunities, as do those […]

Understanding the importance of the Order Cycle Time (OCT) indicator for evaluating intralogistics performance and the quality of service provided to the consumer. How much time passes between the customer’s order confirmation and the product delivery? You might be able to ship your orders on time. But are there areas for improvement? Indeed, the quality […]

Understanding the logistics indicator Order Fill Rate, understanding its importance, knowing how to calculate it, and how to increase the percentage achieved Order Fill Rate What results have you achieved in your business? Could it, for example, indicate the reasons that led to success? If you don’t know how to answer, it’s likely that positive […]

The Warehouse Management System (WMS) ensures a quick return on investment by automating tasks, speeding up operations, reducing errors, and increasing accuracy. When you want to make an investment in your field, the most common request from your superiors is to justify the cost. And to get a “yes,” the best way is to thoroughly […]

Discover how WMS can bring significant benefits to your company, learn what you should consider when implementing it, and how to evaluate your return on investment. 2021 began with a vibrant market and great confidence in economic recovery. The trend is for a significant increase in consumption, which means more growth opportunities for your company. […]

One of the famous quotes by the Greek philosopher Heraclitus says: “The only constant is change.” John Kennedy, in turn, considered change the law of life and declared: “those who look only to the past or present are certain to miss the future.” These two quotes together aptly represent the current retail context, where the […]

How cross docking works, learn about its methods and the profits it generates, and find out if the strategy can be feasible for your business. When it comes to customer service, the transportation of goods is an important factor. Delivering on time and ensuring the quality of the requested product is essential to generate consumer […]

Stockouts occur when, upon receiving an order for a specific product or raw material, your company does not have those items in stock in the necessary quantities and conditions. For this reason, purchases cannot be made. This incidence generates very negative repercussions, as not only is the sale lost, but the company’s image is damaged […]

Discover the changes in consumption patterns that are reconfiguring businesses and the connection between physical and virtual stores. Not long ago, one of the predictions circulating in the business world was that the online universe had come to undermine offline. Many believed that the growth of virtual stores would mean the closure of physical stores […]

Conosci l’OTIF, un indicatore che misura la tua efficienza in base a ciò che conta di più: il cliente OTIF “What cannot be measured cannot be improved” – you must have heard this phrase many times, right? Although it sounds like business jargon, it speaks volumes about the secret to business success. Successful companies constantly […]

The solution offered by the WMS promotes better space utilization and a reduction in movements. Are you suffering from a lack of space in your warehouse? Do your operators move excessively for separate orders? Is the same product allocated in distant positions, meaning it is “scattered” throughout the warehouse? If your answer to these questions […]

Here is the translated text: Get to know the WMS system, its features, the benefits, when to implement it in your company, and how to choose the best provider. Logistics is one of the key points for the success of any business, as it is an operation directly related to customer service, as well as […]