Customer Management is the feature of Deagor WMS that allows you to centralize all relevant information about your customers, offering a complete and organized view of each profile. With this solution, you have immediate access to the purchase and return history for each customer, as well as shipping details and all the necessary information for accurate and personalized management. This centralized system facilitates quick and effective customer service, allowing you to respond promptly to any request or need.
The Customer Management feature of Deagor WMS enables you to monitor purchase preferences, return habits, and other important data, providing a clear and in-depth picture of each customer’s behavior. Thanks to this information, the support team can offer more personalized support and create meaningful interactions at every stage of the order. The centralized organization of customer data not only improves service efficiency but also fosters greater loyalty, making each customer part of a tailored experience.
The Customer Management feature of Deagor WMS allows you to centralize all relevant information about your customers, organizing it in a single system and offering a detailed overview of each profile. This centralized approach makes quick and effective customer service possible, ensuring that every operator has immediate access to purchase and return history, shipping details, and other important data for accurate and personalized management. Access to this information is essential for accurately responding to any customer request or need, improving efficiency and making every interaction more meaningful. Deagor’s Customer Management also allows continuous monitoring of each customer’s behavior, supporting the team in creating a personalized and targeted service.
Thanks to Customer Management, Deagor WMS allows you to view purchase preferences, return frequency, and other relevant metrics, providing a clear and updated picture of each customer’s trends and habits. This data helps build more personalized interactions, adapting the service to the specific needs of each customer and creating a unique and tailored experience. The centralized organization of customer information not only improves operational efficiency but also promotes greater loyalty, turning every contact into an opportunity to strengthen the customer relationship. In this way, Deagor WMS is not just an advanced logistics system but becomes a true strategic tool for customer management, enhancing service levels and optimizing interactions at every stage of the sales cycle.
Automate the import of orders from CMS and marketplaces, keeping all channels synchronized and centralized for effortless order management.
Discover the Import Orders from CMS
Organize and monitor every aspect of orders with advanced features that facilitate control and management of all stages up to delivery.
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Automatically synchronize the product catalog from CMS and marketplaces, ensuring up-to-date information on availability and characteristics of your items.
Discover the Import Products from CMS
Manage returns and RMA requests quickly and transparently, with customized approval rules that enhance the customer experience and simplify the process.
Discover Returns & RMA
Centralize and simplify order management through automatic import from CMS and marketplaces. Manage advanced orders, returns, and RMA requests, synchronize products, and organize customer information, all from a single intuitive platform.
Discover Order Management
With the Customer Management feature of Deagor WMS, you can centralize all essential information, such as purchase and return history, shipping details, purchase preferences, and return habits, providing the team with a clear and complete picture for accurate and personalized management.
Centralized management offers a complete view of each customer, allowing the support team to respond promptly to any request. This system increases efficiency and allows for faster and more personalized service, thus improving the overall customer experience.
Yes, Deagor WMS allows you to view the detailed purchase and return history of each customer, facilitating the monitoring of past interactions and helping to provide targeted and personalized support.
Absolutely. Deagor WMS collects and centralizes data related to customer purchase preferences and habits, providing a detailed overview. This helps improve service personalization and build stronger relationships with customers.
Yes, thanks to a clear view of preferences, purchase habits, and interaction history, the team can create more personalized interactions, adapting the service to the specific needs of each customer and enhancing loyalty.
Yes, all customer information is updated in real-time, allowing the team to immediately access the most recent data. This feature ensures that every decision is based on accurate and up-to-date information.
Deagor’s Customer Management centralizes and organizes all relevant data, allowing you to quickly respond to customer needs and offer personalized service. This approach increases customer satisfaction and strengthens loyalty.
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